Privacy Policy

Effective Date: 12th September 2024

Welcome to BridgeIt (www.bridgeit.org.au). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and Australian Privacy Principles (APPs).

1. Who We Are

BridgeIt is an Australian-based charity that ends youth homelessness by providing homes, community and high-quality support. For GDPR purposes, we are the data controller, and our contact details are as follows:

BridgeIt
Email: hello@bridgeit.org.au
Address: 245 St Kilda Road, VIC, 3182, Australia

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: such as name, email address, phone number
  • Usage Data: such as IP address, browser type, pages visited, time spent on the website
  • Cookies and Tracking Data: including information collected through cookies and similar technologies

3. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide and Improve Our Services: including customer support and service updates
  • To Communicate with You: for newsletters, promotional offers, and other updates (you can opt-out at any time)
  • To Analyse Usage: to understand how our website is used and improve user experience
  • To Comply with Legal Obligations: and enforce our terms and conditions

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: when you provide consent for us to process your data
  • Contractual Necessity: to fulfil our contractual obligations to you
  • Legitimate Interests: to improve our services and protect our business interests
  • Legal Obligations: to comply with legal requirements

5. Sharing Your Data

We may share your personal data with:

  • Service Providers: who assist us in operating our website and providing services (e.g., hosting, analytics)
  • Legal Authorities: when required by law or to protect our rights

We do not sell or rent your personal data to third parties.

6. Data Transfers

If we transfer your personal data outside of Australia or the EU, we ensure that appropriate safeguards are in place to protect your data in compliance with GDPR and local data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

8. Your Rights

Under the GDPR, you have the following rights:

  • Right to Access: request a copy of your personal data
  • Right to Rectification: request correction of inaccurate data
  • Right to Erasure: request deletion of your data under certain conditions
  • Right to Restrict Processing: request limitation on how your data is used
  • Right to Data Portability: request transfer of your data to another organization
  • Right to Object: object to the processing of your data based on legitimate interests

To exercise any of these rights, please contact us at [hello@bridgeit.org.au].

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

BridgeIT
Email: hello@bridgeit.org.au
Address: 245 St Kilda Road, VIC, 3182, Australia